Terms of Service

1. Agreement to Terms

By accessing or using the Cival Systems ("we", "our", "us") website, purchasing any product, or downloading any software, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you must not access our website or purchase our products.

These terms constitute a legally binding agreement between you and Cival Systems. Please read them carefully.

2. What You Are Purchasing

To be clear about what you receive:

• You receive: Software source code, UI templates, system architecture blueprints, and documentation — development starting points for building your own trading systems.
• You are paying for: The complexity of the codebase, months of engineering and development work, and the architectural patterns and design decisions contained within.
• You are NOT paying for: Trading performance, financial returns, guaranteed profits, live trading signals, or any form of investment advice.

No Cival Systems product includes:

• Live API keys or exchange credentials
• Funded exchange accounts or trading capital
• Guaranteed trading signals or automated profit
• Managed trading services or portfolio management
• Any promise, guarantee, or implication of financial returns

Product pricing reflects the value of the source code, engineering effort, and architectural intellectual property — not a promise of profits. High price does not imply high returns.

3. Digital Product Licenses

Upon purchase, Cival Systems grants you a non-exclusive, non-transferable, revocable license to use the product subject to the following:

• Personal & Commercial Use: You may use, modify, and deploy the software for your own personal or commercial projects.
• Modification: You may customize, extend, and build upon the source code for your own use.
• No Redistribution: You may NOT resell, redistribute, sublicense, share, publish, or otherwise make the source code available to any third party in original or modified form.
• No Transfer: Your license is non-transferable. You may not give, sell, or share your access with others.
• Single Entity: One license covers one individual or one business entity.

4. No Financial Advice

Cival Systems products are software development tools. Cival Systems does not provide investment advice, financial planning, trading recommendations, or any form of financial guidance.

Nothing on the Cival Systems website, in product documentation, marketing materials, demo videos, social media posts, or any other communication should be construed as a recommendation to buy, sell, or trade any financial instrument, cryptocurrency, or digital asset.

See our full Trading & Financial Disclaimer for details.

5. Risk Acknowledgment

By purchasing any Cival Systems product, you explicitly acknowledge and agree that:

• Trading cryptocurrencies, futures, and digital assets involves substantial risk of loss, including the potential loss of your entire investment.
• You can lose all of your money. There is no guarantee against loss.
• Past performance of any Cival Systems product, as demonstrated in marketing or elsewhere, does not guarantee future results.
• You are solely responsible for all trading decisions, configurations, and risk management when using Cival Systems software.
• Cival Systems is not liable for any trading losses, financial damages, or negative outcomes of any kind resulting from the use of its products.
• You have read and understood the Trading & Financial Disclaimer.

6. Performance Claims Disclaimer

Any performance statistics, profit/loss figures, win rates, return percentages, equity curves, account screenshots, or other metrics displayed on the Cival Systems website, in product demos, or marketing materials represent the developer's personal historical results.

These figures:

• Are NOT guarantees, projections, forecasts, or promises of future performance
• Were achieved under specific market conditions with specific configurations and capital levels
• May include backtested, simulated, or paper trading results — not necessarily live capital
• Do not account for all costs including commissions, fees, slippage, spreads, and taxes
• Will vary based on market conditions, software configuration, available capital, exchange selection, and user skill level

Individual results will differ. Many traders lose money. You should not expect to replicate any results shown.

7. Download Access

Upon successful payment, you receive access to download your purchased product(s). Download access includes:

• Account-bound access: An active entitlement stays attached to the verified account used at checkout.
• Short-lived links: Each generated link expires after 15 minutes and permits up to three retrievals. You can generate another link from your account while the entitlement remains active.
• Version access: Access is granted to the version available at the time of purchase. Future major version updates may be separate products.

8. Refund Policy

We offer a 30-day refund request window for eligible digital-product purchases. Requests are reviewed under the eligibility and abuse exclusions in the Refund Policy.

Refunds are not available for trading losses, unsatisfactory trading performance, or any financial outcome. The refund guarantee covers product quality and satisfaction with the software itself.

See our full Refund Policy for eligibility, process, and timeline details.

9. Software Provided "As-Is"

All Cival Systems products are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express, implied, statutory, or otherwise. Cival Systems specifically disclaims all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Without limiting the above:

• Software may contain bugs, errors, or security vulnerabilities
• Third-party API integrations may break without notice due to external changes
• Software may not function as expected in all environments or configurations
• Cival Systems does not warrant uninterrupted, error-free, or secure operation of any product

You are solely responsible for testing, validating, and ensuring the software meets your requirements before deploying it in any production or live trading environment.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Cival Systems, its owner, employees, contractors, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or use, whether in an action in contract, tort, or otherwise, arising out of or related to the use of any Cival Systems product.

This includes, without limitation:

• Any and all trading losses
• Lost profits, revenue, or anticipated savings
• Loss of data or data corruption
• Business interruption
• Loss of goodwill or reputation
• Cost of substitute goods or services
• Any damages arising from unauthorized access to your accounts or systems

In no event shall Cival Systems' total aggregate liability exceed the amount you paid for the specific product giving rise to the claim.

11. Prohibited Uses

You may not:

• Resell, redistribute, sublicense, or share any Cival Systems product or its source code
• Publish the source code on any public repository, forum, or website
• Claim Cival Systems products as your own original work
• Use Cival Systems products to create a competing product or service that sells the same or substantially similar code
• Use products for any illegal activity, including market manipulation, fraud, or money laundering
• Reverse engineer products for the purpose of redistribution
• Remove or alter any copyright notices, license headers, or attribution within the source code

12. Account Terms

When making a purchase from Cival Systems:

• You must be at least 18 years of age
• You must provide accurate, current, and complete information
• You are responsible for maintaining the confidentiality and security of your account credentials and download links
• You are responsible for all activity that occurs under your account or using your download links
• You must notify us immediately of any unauthorized use of your account

13. Intellectual Property

All products, source code, documentation, designs, content, trademarks, and materials available through Cival Systems are the intellectual property of Cival Systems. Your purchase grants you a usage license as described in Section 3; it does not transfer ownership of the intellectual property.

The Cival Systems name, logo, and trade dress may not be used without prior written consent.

14. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Any disputes arising from these terms or related to Cival Systems products shall be resolved in the state or federal courts located in California. You consent to the exclusive jurisdiction and venue of such courts.

15. Changes to Terms

Cival Systems reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. The "Last updated" date at the top of this page reflects the most recent revision. Your continued use of Cival Systems products after any changes constitutes acceptance of the revised terms.

16. Contact

For questions about these Terms of Service, contact us at:

Cival support form